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Security Systems in Pensacola
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Pensacola?

A residential security package should protect your home. But what occurs if your home security alarms go off in Pensacola? What are the right steps to take to ensure you and all your family members are taken care of?

The first thing to do is not to panic. You should understand that your 24/7 monitoring specialists are there for you. Then follow these steps to be fully equipped to handle any emergency.

Our Committed Professionals Are Focused On Your Safety

A 24-hour monitoring agent is immediately alerted whenever your Pensacola home security alarms go off. Once a representative is alerted, they will call you n a hurry to figure out what set off your home’s defense. Your alarm will activate in various situations, including:

  • Criminal activity

  • Smoke

  • Water infiltration

  • False alarm

In situations when a device was tripped accidentally—like not remembering that your entry-point sensors are switched on when you unlatch a window or door— a monitoring specialist will contact you and find out if assistance is required. Supply them with your predetermined password, and they'll turn off the alarm.

In the event there is a legitimate crisis, your monitoring team member will send out first responders, including law enforcement, firefighters, and medical professionals, to your residence. They also have the ability to function as a contact point when you are not on site. Your dedicated monitoring staff also can apprise emergency services on which entry sensor was set off, giving them a forewarning for what might be a life-threatening situation. Then the agent will maintain a connection with you to help you stay calm and instruct you on what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Pensacola

Waking up in the dead of night to an alarm echoing through your house is incredibly scary—especially if you aren’t clear as to why it’s occurring. The smartest thing you can do is remain calm and take the following actions:

  • In the first place, get somewhere safe. Gather your family and pets as quick as you can and relocate to a secure room within your residence or depart the home if needed. It's a natural response to confront the emergency by yourself, but this can be incredibly dangerous. Alternatively, concentrate on keeping you and your family members secure and letting the authorities resolve the problem.

  • As a second step, utilize your home security app to remain in touch with your monitoring agent. They'll send authorities who will be en route to your residence within minutes.

  • Third, keep in close contact with your monitoring specialists and emergency professionals. You can get connected, so all parties are speaking on the same line. On the other hand, if it’s not possible to get a direct call to authorities, you can still receive updates via text. Even if it’s only a false alarm, it's smart to thoroughly communicate with all teams so you will be prepared should an actual problem occur.

Be Prepared For All Types of Emergencies in Pensacola with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure you and your family are secured. With 24-hour monitoring, smart locks, and safety alarms, your property will remain the secured refuge you intended it to be. Design a comprehensive home security solution by filling out the form on this page or call (850) 347-8091 to take the first step toward a secure property.